Effective Date: 21/10/2016

At Vijaya Consultancy Service (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.vcsexpert.com (the “Site”) and use our IT consulting services (the “Services”). By using the Site and Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with our Services and improve your experience:

• Personal Information: When you register on the Site, contact us, or use our Services, we may collect personal information, including your name, email address, phone number, company name, billing information, and any other information you provide to us.

• Usage Data: We automatically collect certain information about how you interact with the Site, including your IP address, browser type, operating system, device information, and browsing activity. This data is collected through cookies and similar technologies.

• Communication Data: If you contact us via email, phone, or other means, we may retain the content of those communications for customer service and quality assurance purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services: To deliver the IT consulting, software development, cybersecurity, cloud services, and other solutions that you request and to improve the functionality of the Site.

• To communicate with you: To respond to inquiries, process requests, send important updates, or notify you of changes to our Services or policies.

• To personalize your experience: To tailor content, recommendations, and Services to your specific needs and preferences.

• For analytics and marketing: To analyze trends, monitor usage patterns, and conduct market research. We may also send you promotional emails or updates related to our Services, but only if you have opted in to receive such communications.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your interactions with the Site. These technologies help us enhance your user experience, improve the Site’s performance, and analyze usage patterns.

• Cookies: Cookies are small text files placed on your device that store information about your preferences or actions. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of the Site.

• Tracking Pixels and Web Beacons: These technologies help us track website activity and understand user behavior, enabling us to improve our Services and marketing efforts.

4. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in providing our Services (e.g., hosting providers, payment processors, analytics services). These third parties are contractually obligated to use your information only for the purpose of providing services to us.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your information.

• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests, or to protect our rights, property, or safety, or the rights of others.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures such as encryption, firewalls, and secure servers to safeguard your data. However, please note that no data transmission over the internet or electronic storage system is entirely secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have certain rights regarding your personal data, including:

• Access: You may request access to the personal information we hold about you.

• Correction: You can request that we correct or update any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional communications from us, you can opt out by following the unsubscribe instructions in the emails we send, or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. If you request the deletion of your data, we will comply with applicable laws and retain only the data necessary to meet legal obligations.

8. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.

9. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your personal information may be transferred to, processed, and stored in the United States, which may have different data protection laws than those in your country of residence. By using our Site and Services, you consent to the transfer of your data to the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Vijaya Consultancy Services
4526 Sandy cove dr, Manvel, TX 77578
admin@vcsexpert.com
+1 281-809-6351

By using the Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.